Key indicators
⚠ Sample data — illustrative, not client actualsPatient visits by month
Completed visits, current period vs. same months prior year
This yearPrior yearNew patients
Where the visits happen
Pitt · Lenoir · Duplin service area — bubble size = visits, shade = no-show rate
Visits by department
Share of visits in selection, with change vs. comparison
Access: third-next-available appointment
Days to the 3rd open slot, by specialty · target line at 14 days
No-shows by weekday
No-show + late-cancel rate of scheduled appointments
Site scorecard
Every site in the selection — the row leadership reads on Monday morning
Data sources this would connect to
NextGen Enterprise EHR/PM (visits, schedule, wRVU, A/R)
NextGen PxP portal (enrollment)
InstaMed (patient payments)
ADP Workforce Now (labor cost, FTE)
Google Business Profile (ratings by location)
Clearinghouse / RCM analytics — to confirm
Review platform — to confirm
Delivery: Power BI is the primary delivery (requires Power BI Pro licences for each viewer; works inside Microsoft 365 and Teams). Option: a custom secure web dashboard like this one, with no per-user licence, for leadership who only need to view.
† Published figures: 4.6-star rating and 1,681 Google reviews for the Arlington main campus (Google via Birdeye, Sept 2026); 12 sites, 100+ providers and founding year 1965 from physicianseast.com. All other figures on this page are generated sample data and do not represent Physicians East actuals.